In a fast paced, digital world, communication with your patients has never been as important in as it is today. Between the hustle and bustle behind the pharmacy counter, refill requests, insurance issues and the other thousand tasks at hand, it is hard to find the extra time to let your customers know their prescriptions are ready let alone that they have a refill waiting. That is where SuiteRx saves the day. Our Intelligent Pharmacy Software Retail Platform has Short Message Service (SMS) capabilities, allowing for automated and custom messaging options.
Without adding to your normal workflow, SuiteRx generates an automatic text message, to customers that opt in, when their prescription has been filled and checked by the pharmacist, saying "Your Prescription is Ready for Pick up". Whether they are waiting in the store, grocery shopping, or set up for automatic refill, we can send them an alert without any added work for you or your technicians.
If that wasn't sweet enough, we also have the capabilities of sending custom messages to your customers. Do you have a customer that is about to run out of refills and needs to get a new prescription from their Doctor? Or do you have customers that pick up their prescription from the doctors office? You can send them a quick message directly from your workflow with just a couple clicks of a mouse.
Are you looking for new ways to market to your customers? Maybe you have a special going on in the Pharmacy for Flu shots and want to let everyone know, send them a quick message.
For more information on how to enhance communication with your patients using SMS messaging, Call SuiteRx today!