Spanish Book

Developing Spanish counseling skills will help increase patient compliance and build customer loyalty while setting your pharmacy's level of customer service apart from competitors. Spanish for Pharmacists is a comprehensive, 52-page book enabling pharmacists and pharmacy technicians to learn the basics of Spanish for effective patient counseling. Spanish for Pharmacists was written by practicing pharmacists specifically for the retail pharmacy community and contains more than 250 pharmacy-specific phrases and 1000 pharmacy-relevant vocabulary words.

Program Contents

• TIPS
• ALPHABET
• PUNCTUATION
• GENERAL VOCABULARY
• STORE VOCABULARY
• POWER ONE-LINERS
• COMMUNICATION ONE-LINERS
• STORE / PHARMACY ONE LINERS
• POWER QUESTION WORDS
• GENDER (EL, LA, LOS, LAS)
• WHO ARE WE TALKING ABOUT?
• PEOPLE VOCABULARY
• SER AND ESTAR (TO BE)
• NUMBERS
• VERBS
• HAVE TO & GOING TO
• LOCATION VOCABULARY
• POSSESSION
• AND, BUT AND OR
• CONTRACTIONS: DEL & AL
• ANIMAL VOCABULARY
• THIS, THESE, THAT, THOSE
• ME, LE, LES, NOS, LO, LA
• TIME VOCABULARY
• TIME
• DATES
• PRODUCT VOCABULARY
• COLORS
• FOOD VOCABULARY
• BODY VOCABULARY
• PHARMACY VOCABULARY
• ROUTES OF ADMINISTRATION
• PHARMACY WARNING LABELS
• PHARMACY VOCABULARY
• DISEASE STATES
• SENTENCE DISSECTION
• CONFUSING WORDS
• OBJECTIVES
• SELF ASSESSMENT

Objectives

Upon completion of this program, the pharmacist or pharmacy technician should be able to:

• Translate basic questions regarding prescription and OTC medications from Spanish into English.
• Ask questions pertaining to a patient's medical condition in Spanish
• Explain side effects of prescription and OTC medication in Spanish
• Explain drug dosage regimens in Spanish
• Translate the Spanish alphabet
• Discuss how, where, and when to use medications in Spanish
• Translate body parts and organs in Spanish
• Translate medical symptom terminology from Spanish to English
• Translate days of the week, months of the year, and numbers in Spanish
• Demonstrate the ability to tell time and determine dates in Spanish
• Convey the location of products, items, and parts of the store in Spanish
• Translate certain foods and store products in Spanish
• Demonstrate proper pronunciation of Spanish letters and words
• Translate key Spanish question words
• Translate key sentences used in prescription processing and counseling

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