Expanded partnership will improve employee-partner and customer experience with Vertex AI Search
CINCINNATI, OH and Cloud Next '24, LAS VEGAS – Cintas Corporation (NASDAQ: CTAS), a leading provider of business to business services, and Google Cloud today announced an expanded partnership to support Cintas’ ongoing digital transformation. Cintas will leverage Vertex AI–Google Cloud’s generative AI (gen AI) platform–to develop an internal knowledge center that will empower its employee-partners to more quickly and easily source key information that elevates the Cintas customer experience.
As demand grows for more personalized and efficient customer experiences, Cintas recognizes how gen AI can positively empower its workforce. According to a study by the National Bureau of Economic Research, A.I. boosted worker productivity by 14%. With Google Cloud’s Vertex AI Search, Cintas is developing its own gen AI-powered search engines that can quickly navigate large sets of Cintas contracts, documents, and its product library. This enables employees–partners to better find critical information, improving customer service productivity, speed, and accuracy. As a result, Cintas can focus on delivering remarkable and personalized value to its customers. Read more >
At Cintas, we’re dedicated to helping businesses across North America stay clean, prepared and fully stocked with the Cleanroom garments they need to meet their ISO qualifications. Offering the highest quality reusable Cleanroom garments in the industry, and a vast array of disposable products, we make sure your controlled environment is always Ready™ for what the day entails. As the leader in industries such as Pharmaceutical, Biotech, Medical Device and Manufacturing, we offer garments and sterilization at our ISO Certified processing facilities for the many ISO levels your business may require. Headquartered in Cincinnati, Ohio, and listed on the prestigious Forbes Fortune 500 list, we help over one million businesses across North America get Ready for the Workday®.
